Session Summary: This session provides a framework for enhancing person-centered care (PCC) in long-term care (LTC) settings. Participants will learn to assess PCC practices and develop quality assurance and performance improvement (QAPI) plans that include innovative interprofessional education. The foundation for this session is a partnership between an academic institution and 5 LTC communities across the U.S. We will describe how focus groups and surveys with residents and staff were used to validate PCC domains, leading to the development of an Organizational Assessment Tool (OAT) administered at the 5 communities. Using areas of weakness in PCC identified through OAT, each community created and implemented interprofessional QAPI plans. A case study will illustrate how OAT findings were translated into a QAPI plan addressing PCC practices. Attendees will leave with an implementation framework to improve PCC in their own communities.
Learning Objectives:
- Describe a process for assessing person-centered care practices in a long-term care setting using a validated survey instrument and qualitative data.
- Translate person-centered care assessment findings into targeted, interprofessional Quality Assurance and Performance Improvement (QAPI) plans.
- Outline a process for developing online, interactive interprofessional education specifically on person-centered care, addressing identified knowledge and practice gaps
Liz Seidel, MSW
Senior Research Scientist
HIGN at NYU Meyers
Ms. Seidel is a social worker and Senior Research Scientist at HIGN at NYU Rory Meyers College of Nursing. Ms. Seidel has extensive experience in community-based research, health education, and curriculum development, focusing on behavioral health and chronic illness in vulnerable populations including long-term care.
Tara Cortes, PhD, RN, FAAN, FGSA
Executive Director and Professor
Hartford Institute for Geriatric Nursing at NYU Rory Meyers College of Nursing
Dr. Cortes is Executive Director and Professor at HIGN at NYU Rory Meyers. Dr. Cortes' career spans executive leadership, nursing education, research and practice. She has provided significant contributions to advancing health care, particularly for those with limited access to the healthcare. The focus of her work is community-based and long-term care She is a fellow of the American Academy of Nursing , the Gerontological Society of America and New York Academy of Medicine. She is a past fellow of the prestigious Robert Wood Johnson Executive Nurse Fellows Program and the Health and Aging Policy Fellowship . She serves on several boards including Archcare:the The Continuing Care Community of the Archdioces of New York , The American Assisted Living Nurses Association, and Pacific College of Health and Science.
Shih-Yin Lin, PhD, MPH, MM
Senior Research Scientist
Hartford Institute for Geriatric Nursing at NYU Rory Meyers College of Nursing
Shih-Yin Lin is senior research scientist/project director at NYU Rory Meyers College of Nursing. She is currently senior research scientist/project director for Aliviado at the Hartford Institute for Geriatric Nursing, where she provides scientific and operational leadership on the NIH-funded Hospice Advanced Dementia Symptom Management and Quality of Life (HAS-QOL) Trial. Her research interests include dementia-friendly communities, non-pharmacological interventions for dementia, and health information technology for older adults.
She received a PhD in nursing Science and MPH in health services from the University of Washington, and an MM in music therapy from Michigan State University.
Donna McCabe, DNP, GNP-BC, PMHNP-BC
Clinical Associate Professor
NYU Meyers College of Nursing
Donna McCabe, DNP, GNP-BC, PMHNP-BC, is a Clinical Associate Professor at NYU Rory Meyers College of Nursing and Assistant Director of Education Programs at the Hartford Institute for Geriatric Nursing. A dual board-certified geriatric and psychiatric mental health nurse practitioner, she brings nearly 30 years of clinical experience across acute, long-term, and community care. Her work focuses on advancing care for older adults through integrated behavioral health, interprofessional education, and health systems innovation, with leadership in NIH, HRSA, and foundation-funded projects.
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