Leading with Impact: Eight Strategies for Team Success

Leadership is an intentional, ongoing set of practices that create the foundation for engagement, performance, and yes, even joy in the work – over time. It's about creating the conditions for others to be successful. It's about being out there, leading from the field, leading from the floor.

This course presents eight strategies to help people serving in clinical leadership positions to become stronger, more confident leaders, and thereby positively impact the culture of their post-acute and long-term care communities and strengthen the teams that work within them. Learners will access tools to assess their individual strengths, their organization’s strengths, and then build on those to lead change through small tests over time, cultivate a positive work culture, and ultimately grow and retain their teams.

The Eight Strategies

Strategy 1 | Creating a Culture of Ownership
Strategy 2 | Why You Should Encourage Team "Communal Agreements"
Strategy 3 | Feedback (and Feed Forward) That Works
Strategy 4 | Crowdsourcing the Collective Intelligence of Your Team
Strategy 5 | Creating Psychologically Safe Workplaces
Strategy 6 | Leading with Compassion
Strategy 7 | Strengthening Your Approach to Leading Change
Strategy 8 | Age-Friendly Care is a Careforce Strategy


Generously supported by the Jewish Healthcare Foundation and The John A. Hartford Foundation.

  • 3.0 CMD Management

Release Date: 08/14/2026   |   Expiration: 08/14/2029

Credit Statements 

CMD Credit Hours: This CME activity has been pre-approved for up to 3.0 management hour(s) toward certification or recertification as a Certified Medical Director (CMD) in post-acute and long-term care medicine. Each physician should claim only those hours of credit actually spent on the activity. The CMD Program is administered by PALTmed. For further information, contact PALTmed at 410-992-3115 or at [email protected].

JoAnne Reifsnyder, PhD, MSN, MBA, FAAN

JoAnne Reifsnyder, PhD, MSN, MBA, FAAN

JoAnne Reifsnyder PhD, MSN, MBA, RN, FAAN has held executive and leadership roles in hospice, hospice-related medication management and skilled nursing. She shifted her clinical practice from inpatient oncology to home hospice in the early 1980’s, beginning a career-long commitment to serious illness care. Dr. Reifsnyder has held numerous organizational and board leadership positions with a focus on palliative and end of life care. She developed one of the first palliative care minor concentrations at the University of Pennsylvania School of Nursing, and most recently developed leaders through nursing and interprofessional graduate programs at the University of Maryland. She has an active management consulting and executive coaching practice, through which she works with a range of organizations and individuals to develop and lead serious illness care, age-friendly care, and complex chronic illness management services. She is a frequent speaker on leadership topics, has authored many peer-reviewed publications and book chapters, and is a co-author and editor of three textbooks.

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