Here to Help: Partnering With Your QIN-QIO to Implement Retention Strategies (MOAGT - May 2024)

JoAnne Reifsnyder PhD, MSN, MBA, RN, FAAN has held executive and leadership roles in hospice, hospice-related medication management and skilled nursing. She shifted her clinical practice from inpatient oncology to home hospice in the early 1980’s, beginning a career-long commitment to serious illness care. Dr. Reifsnyder has held numerous organizational and board leadership positions with a focus on palliative and end of life care. She developed one of the first palliative care minor concentrations at the University of Pennsylvania School of Nursing, and most recently developed leaders through nursing and interprofessional graduate programs at the University of Maryland. She has an active management consulting and executive coaching practice, through which she works with a range of organizations and individuals to develop and lead serious illness care, age-friendly care, and complex chronic illness management services. She is a frequent speaker on leadership topics, has authored many peer-reviewed publications and book chapters, and is a co-author and editor of three textbooks.

Carolyn Kazdan, MHSA, NHA, BCPA, is Senior Director, Healthcare Quality Improvement for the Island Peer Review Organization. Ms. Kazdan is a licensed nursing home administrator and a Board-Certified Patient Advocate, serves on PALTmed's Education Steering Committee, and the New York Statewide MOLST Implementation Committee.